Return & Exchange Policy

Eligibility Criteria:

At infra lobby company, we stand by the quality of our products. All sales are final, and

only exchanges are offered on purchases.

Manufacturing Defects:

If you encounter a product with manufacturing defects, kindly inform us promptly.

Email infralobby@gmail.com within 24 hours of receiving the item, specifying the issue.

We will replace the faulty item with a similar product.

Return Process for Manufacturing Defects & Exchange:

Items purchased from infra lobby are eligible for return/ exchange , if returned within 7 days.

• Notification: Notify us via email at infralobby@gmail.com within 24 hours of

receiving the goods, explaining the manufacturing defect.

• Verification: Our customer support team will review your case and guide you

through the verification process.

• Replacement: Once the manufacturing defect is confirmed, we will arrange

for the replacement of the item with a new one of the same product.

Logistics Cost:

The logistics cost and arrangement for returning the defective item or exchange to

our facility will be the customer's responsibility. In appreciation of your

cooperation, we will reimburse the logistics cost. The reimbursement will be

processed via your preferred payment gateway within 10 days of receiving the